Desktop Support

Service Plans for Desktop Support

Our comprehensive Workstation level services are designed to keep your systems and personnel productive. Each program provides varying levels of coverage based on user, desired results and budget without compromising quality.

Silver Service Plansupport
  • Provides the basic services to keep the workstation secure and notify us of any imminent problems.
  • Security Patch Management
  • System Log Monitoring
  • Virus Protection Management
  • Daily System Audits
  • End User Support Portal
  • Monthly Management Report
Gold Service Plan

Provides more advanced security measures for dealing with malicious threats, establishes baseline policies, asset tracking and changes, software rollout and upgrades and overall health of the workstation.

  • Security Patch Management
  • System Log Monitoring
  • Virus Protection Management
  • Daily System Audits
  • End User Support Portal
  • Monthly Management Reports
  • Application Deployment
  • Application Addition and Change Notification
  • Hardware Change Notification
  • Security Log Monitoring
  • Application Log Monitoring
  • Security Log Monitoring
  • Spy ware Removal and Management
  • Bandwidth Usage Tracking
  • Asset Management
  • Report Generation
  • Remote Management
Platinum Service Plan

The ultimate protection to keep critical workstations and users operational.

  • Security Patch Management
  • System Log Monitoring
  • Virus Protection Management
  • Daily System Audits
  • End User Support Portal
  • Monthly Management Reports
  • Application Deployment
  • Application Addition and Change Notification
  • Hardware Change Notification
  • Security Log Monitoring
  • Application Log Monitoring
  • Spy ware Removal and Management
  • Bandwidth Usage Tracking
  • Asset Management
  • Report Generation
  • Remote Management
  • End User Remote Control
  • Desktop Policy Enforcement
  • Backup and Disaster Recovery