IT Support

Support to a Next level!!!

BRN works tirelessly to prevent the breakdown of your critical IT systems. Through scheduled and as needed support requests we work directly in your office to maintain, repair, upgrade, update or migrate your systems.

We can enhance or redesign your current network from the ground up, optimizing the performance while staying within your budget. We have the expertise to perform server and network integration; we configure, and test every aspect of your new network to ensure the best possible performance.

Our relationship begins with evaluating your current state of technology, including infrastructure, it
hardware and line-of-business applications and Vendors.

We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals.

We become an extension of your business, and true Partner. Because our Service Plan is based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true Partner should.

Our areas of expertise are:

  • Microsoft Windows Server's with Active Directory, Group Policies
  • SBS installation, support and conversion
  • XP, Win7, and all Desktop Operating Systems
  • Exchange Email System Deployment, support and Conversions
  • Firewall and Application Servers
  • VMware and Hyper-V implementation and support
  • Terminal Services
  • Wireless Connectivity
  • Tape Backup Storage Strategies and Solutions
  • Infrastructure Switching and Routing
  • Secure Remote Access Solutions
  • Terminal Services using Microsoft Terminal Server
  • Electronic Medical Records implementation and Support